Insurance Adjusters, Examiners, and Investigators

Tasks Include:

• Examine claims forms and other records to determine insurance coverage.
• Investigate and assess damage to property and create or review property damage estimates.
• Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
• Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
• Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
• Analyze information gathered by investigation, and report findings and recommendations.
• Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
• Prepare report of findings of investigation.
• Refer questionable claims to investigator or claims adjuster for investigation or settlement.
• Collect evidence to support contested claims in court.