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Cargo and Freight Agents

Work Activities


% Subject Description
84.25 Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
81.75 Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
80.75 Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
72.25 Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
71.50 Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
68.75 Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
66.75 Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
61.50 Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
59.50 Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
57.50 Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
57.00 Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
56.75 Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
55.25 Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
54.75 Estimating the Quantifiable Characteristics of Products, Events, or Information Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
52.25 Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
52.00 Performing Administrative Activities Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.



The data sources for the information displayed here include: O*NET™ 16.0.

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