Insurance Claims Clerks

Tasks

Core Tasks Include:

• Review insurance policy to determine coverage.
• Prepare insurance claim forms or related documents and review them for completeness.
• Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
• Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
• Post or attach information to claim file.
• Pay small claims.
• Transmit claims for payment or further investigation.
• Contact insured or other involved persons to obtain missing information.

Supplemental Tasks Include:

• Calculate amount of claim.
• Apply insurance rating systems.

The data sources for the information displayed here include: O*NET™ 16.0.